Have Questions? We've Got Answers.

How do I setup the passcode lock?

STEPS:

1. Make sure the passcode is set to 000.

2. With a pin or ballpoint of a pen, press and hold down the small button on the far side of the combination lock.

3. With the button pressed down, reset the passcode to your desired code.

4. Release the button and it should spring back in position.

5. Slide the TSA007 lever to unlock.

Does Cyberbackpack come with a powerbank?

No.

You can purchase a Cyberpowerbank separately which we built to pair perfectly with your Cyberbackpack.

Cyberbackpack comes with cables on the inside that allow you to connect your Cyberpowerbank (or own power bank) on the inside of the backpack. This will allow you to plug in your devices on the outside through the charging ports provided and power them up.

You can also remove your Cyberpowerbank and use it as a standalone power bank.

How can I turn off my Cyberpowerbank?

Cyberpowerbank will automatically turn on once connected to a device and begin the charging cycle if Cyberpowerbank has any charge left. Thre is a small button on the front of Cyberpowerbank next to the USB-A port. A two-press sequence turns Cyberpowerbank off and a one-press sequence turns it back on.

How can I clean and care for my Cyberbackpack?

Cyberbackpack is as rugged and built to last. So caring for it requires very minimal effort. If the hardshell or nylon fabric gets dirty, you can simply wipe it down with a damp towel.

What is the volume and measurements of Cyberbackpack?

Cyberbackpack in its unexpanded configuration has a total volume of 14 liters. Once expanded, Cyberbackpack's volume increases by 50% to 21 liters.

Cyberbackpack measures out at 18.5" (Height) x 12" (Width) x 6" (Depth) in it unexpanded configuration. Once expanded, the depth increases by about 2 inches.

How do I clean and care for my Cyberbackpack?

Cyberbackpack is as rugged and built to last. So caring for it requires very minimal effort. If the hardshell or nylon fabric gets dirty, you can simply wipe it down with a damp towel.

Is Cyberbackpack bulletproof?

No...not yet. However, we are working on a bulletproof version. If you would like to receive updates on future products, please join our mailing list.

How can I track my shipment?

Once your order is fulfilled, you will receive a tracking number. Simply copy and paste your tracking number into Google and you should be able to track your order. If you cannot find your tracking number, please email us at support@cyberbackpack.com.